FAQ

Here are answers to some frequently asked questions:

Do I need to purchase additional hardware?
Likely not. Most computers purchased after 2000 will have the capacity to run Sumac. Please see the Technology page for detailed explanation of hardware requirements.

What is involved in installing the software?
Sumac staff will assist your IT support team with system implementation. In most situations, it takes just a matter of minutes to install the software.

How can I get the data from my old system(s) into Sumac?
Sumac staff will assist you with the data migration. Sumac has flexible, built-in data clean up and import tools. Customizable information fields allow you to match up and import any information you were tracking in previous data applications.

How many donor records can Sumac hold?
There is no limit to the number of records, however, if you have less than 5,000 records, Sumac is offered at a special low rate.